At Ocean Parts Shop (boatparts-shop.com), we are committed to protecting your privacy and ensuring the security of your personal information. As specialists in high-performance RC marine parts for serious enthusiasts, we understand the importance of trust and transparency. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We collect information to provide you with a seamless shopping experience and to improve our services. The types of data we collect include:

  • Personal Information: When you place an order, we collect your name, email address, shipping address, and payment details (processed securely through our payment gateways).
  • Transaction Data: Details about your purchases, including products ordered, payment method, and transaction history.
  • Technical Data: Your IP address, browser type, device information, and pages visited on our site, collected through cookies and similar technologies.
  • Communication Data: If you contact our customer service team (via [email protected]), we may retain your messages and responses.

2. How We Use Your Information

We use your data for the following purposes:

  • To process and fulfill your orders for Pro Boat parts, accessories, and other RC marine products.
  • To provide customer support and respond to your inquiries.
  • To improve our website, product offerings, and shopping experience based on your preferences and usage patterns.
  • To send you transactional emails (e.g., order confirmations, shipping updates) and, with your consent, marketing communications about new products or promotions.
  • To ensure the security of our website and prevent fraud, in line with our commitment to transaction security.

3. Data Sharing and Disclosure

We value your privacy and do not sell your personal information to third parties. However, we may share your data with:

  • Payment Processors: We partner with trusted providers like Visa, MasterCard, JCB, and PayPal to handle payments securely. These providers have their own privacy policies governing your payment data.
  • Shipping Carriers: We share your shipping address with logistics partners to deliver your orders globally (excluding Asia and some remote regions).
  • Legal Authorities: We may disclose information if required by law or to protect our rights, safety, or property.

4. Data Storage and Security

Your data is stored on secure servers located in the United States. We implement industry-standard measures to protect your information:

  • All payment transactions are encrypted using SSL technology.
  • We never store your complete payment details (e.g., full credit card numbers) on our servers.
  • Access to personal data is restricted to authorized personnel only.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We continuously update our security practices to mitigate risks.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can update or correct inaccurate information in your account.
  • Deletion: You may request the deletion of your personal data, subject to legal obligations.
  • Opt-Out: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our messages.

To exercise these rights, contact us at [email protected]. We will respond to your request within 30 days.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Required for basic functions like adding items to your cart and processing payments.
  • Analytical Cookies: Help us understand how visitors interact with our site (e.g., pages viewed, time spent) to improve performance.
  • Marketing Cookies: Used to display relevant ads based on your interests (you can opt out through your browser settings).

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated “Last Updated” date.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Ocean Parts Shop
3361 Kincheloe Road, Tigard, US 97223
Email: [email protected]

Thank you for trusting Ocean Parts Shop with your RC marine needs. We are dedicated to protecting your privacy while delivering the high-performance parts and service you expect.